Refund Policy

Last updated: February 16, 2026

14-Day Money-Back Guarantee

We offer a 14-day money-back guarantee for all new subscriptions. If you're not satisfied with Tixo Accounting for any reason, you can request a full refund within 14 days of your initial purchase.

Eligibility

To be eligible for a refund, you must:

• Request the refund within 14 days of your initial subscription purchase
• Be a first-time subscriber (refund policy applies once per customer)
• Contact us at contact@tixo.digital with your refund request

Non-Refundable Items

The following are not eligible for refunds:

• Subscription renewals after the initial 14-day period
• Additional services or add-ons purchased separately
• Subscriptions that have been previously refunded

Refund Process

To request a refund:

1. Email contact@tixo.digital with your account details and reason for refund
2. We will process your request within 2-3 business days
3. Refunds are issued to the original payment method
4. Refunds typically appear within 5-10 business days depending on your payment provider

Cancellations

You can cancel your subscription at any time from your account settings. When you cancel:

• You will continue to have access until the end of your current billing period
• You will not be charged for subsequent billing periods
• No refund will be provided for the unused portion of the current billing period (unless within 14-day guarantee period)

Contact Us

If you have any questions about our refund policy, please contact us at:

Email: contact@tixo.digital