The app asks me to authenticate
ChatGPT and Cloudflare may show a connection or authentication step before the first invoice. Complete that step in the same ChatGPT session. You do not need to register a separate acc.tixo account.
Support
Help with acc.tixo Invoice PDF.
Find quick fixes for connection, invoice, quota, and download problems. If you still need help, email us without including sensitive invoice data.
Email support
contact@tixo.digital
Start here
The app needs more information
Include the seller and customer, invoice number and dates, currency, and at least one line item with description, quantity, and unit price. The app should ask for required values it cannot safely infer.
I reached the free allowance
The free allowance is three generated invoice PDFs per calendar month and connected identity. A safe retry of the same request does not use another allowance; a changed invoice counts as a new PDF.
My download link expired
Signed PDF links expire no later than 35 days after creation, and the invoice artifact is then deleted. Create a new invoice if you still have the source details and allowance available.
When you contact us
Send context, not financial data.
Include the approximate time, your ChatGPT platform, the step that failed, and any non-sensitive error or receipt ID shown by the app. Do not email tax IDs, bank details, full invoice content, authentication codes, or the signed PDF URL unless support specifically requests it through a secure channel.
Privacy or deletion question
Contact our privacy team.
Invoice artifacts are automatically scheduled for deletion within 35 days. For a privacy request or a question about earlier deletion, email privacy@tixo.digital and avoid sending the underlying invoice data.